Professional, Talented and Caring. When I first met Anna and Aitor, from Sitara Master Builders, it was immediately obvious that I was dealing with a professional team, unlike some of the other cowboy outfits I have had the displeasure to deal with out here. We had an ongoing problem with damp in our laundry room caused by rainwater seeping through the ceiling from the external stairway above. The solution to the problem was not easy to define; we could easily have been given an extortionate quote for work that did not really have to be carried out. However, after careful consideration, we were correctly advised as to our options and the reasoning behind them. We decided to have a damp-proof liner fitted from top to bottom of the upper stairs; this would also involve the replacement of all the tiles and edgings, etc. The quote wasn’t cheap but it seemed very reasonable for the amount of work that needed to be done. (Anyway, hindsight always reminds me that if you want a job done well, it is better to pay the going price and get quality, rather than the other option concerning peanuts and monkeys!) After watching Aitor at work for a short while, it was clear to me that he was an extremely skilled, highly qualified, tradesman and, as work progressed, I noticed that everything Aitor does, he does to the highest professional standards. Also, at close of play each day, he cleaned up any mess he had made and left the area as clean as the way he found it. Anna wasn’t just a salesperson, she was a caring intermediary who ensured that, at all times, we were kept up to date with the work as it progressed and that we were happy with the way it was being carried out. Shortly before the job was completed on the upper stairs my wife, who had been rather sceptical about spending so much money in the first place, was so impressed with the job so far that she asked me to ask Anna for a quote to get the same job done on our lower stairway. We accepted the new quote, the work has been completed, and now we have two of the most beautiful sets of steps you could ever imagine and we will no longer have the damp problem that has haunted us for so long. My wife is so pleased with Aitor’s work and Anna’s conscientiousness that she has vowed never to use anyone else but Sitara Master Builders to carry out any work on our property in future. Guess who’s going to sort out our Laundry Room when the ceiling and walls have thoroughly dried out?